Frequently Asked Questions (FAQ)

How to fix debit and credit card-related payment issues?  

Payment-related issues can occur for several reasons, including technical glitches, insufficient funds, security measures or card-related problems. Here are some general steps you can take to fix credit card payment issues:

Verify card details:

Double-check that you have entered the correct information, including the card number, expiration date, CVV code, and billing address. Ensure there are no typographical errors or discrepancies.

Sufficient funds:

Ensure you have enough funds to cover the payment.

Contact your bank or card issuer:

Contact your bank or card issuer to inquire about any restrictions or blocks on your card.

Enable international or online transactions:

If you're attempting to make a global or online payment and your card is not authorized for such transactions, it may decline. Contact your bank or card issuer to ensure your card is enabled for the transactions.

Clear cache and cookies:

Clearing your browser's cache and cookies can sometimes resolve temporary issues related to payment processing. Clear the cache and cookies of your browser, restart the browser, and attempt the payment again.

Try a different payment method:

If the card continues to decline payment, consider using an alternative payment method such as another card, or you can subscribe from your phone.

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